£20,000 - £25,000 per annum

About The Role

To provide a comprehensive and efficient secretarial and administration service across multiple practices and systems.

Main Responsibilities

● Use of Microsoft Word to produce documents from tasks received, such as referrals.
● Update patient electronic records, using clinical systems to complete referrals via ERS.
● Produce a daily list of referrals and tasks that are outstanding, communicate referrals to GPs as required.
● To provide secretarial support to multiple practice staff and clinicians.
● To answer the telephone, taking appropriate action such as booking in appointments as required – To communicate effectively between clinicians/ practice staff and internal teams.
● Be responsible for incoming post, coding and uploading to clinical system
● Produce appointment letters and did not attend letters as requested by GP and nursing staff
● Deal with all work in a confidential manner
● Perform any other reasonable duties which may be necessary for the efficient running of the service.
● Monitor/ action and disseminate incoming tasks sent by GPs as required.

About You

We are looking for candidates who:

● Have working experience of using Microsoft Office Application
● Ability to work on own initiative and to plan and prioritise workload
● Ability to work as part of a team and under pressure
● Ability to be flexible and adapt to change
● Willingness to undertake appropriate training
● Experience of dealing with matters of a confidential nature
● Demonstrate sensitivity to the needs of colleagues and patients
● Demonstrate initiative and self reliance
● Keenness to extend knowledge and improve processes/ efficiencies
Essential Experience:
● Experience in general practice using clinical systems (EMIS/TPP)
● Minimum of 1 year administration experience
● Excellent grammar, spelling and punctuation
● Ability to communicate effectively both verbally and in writing.



● Previous experience as a medical secretary within a general practice.
● Touch typing.


About Us

Company Overview

Push Doctor opens a doorway to a different NHS.
We work in partnership with the NHS to serve more than 5.8 million patients across the UK, helping them access healthcare quickly and easily via video appointments using smartphones and computers. We do this with a relentless focus on safety and high-quality clinical outcomes for patients.
Our technology helps surgeries manage demand, matching patients with the right clinician – from digital GPs to physiotherapists to pharmacists – at the right time. This takes the burden off GPs and frees up their time to see patients who really need face-to-face care. We offer a private service for those patients who want it.
We are the longest standing digital partner to the NHS and the only platform that can fully integrate across all NHS platforms and services. We are trusted as the leading expert in enabling remote consultations ad are rated ‘good’ by the Care Quality Commission. 

Push Doctor Values:


We are curious, caring and passionate. We have experienced healthcare ourselves and use research and insight to understand the aspects of healthcare we have yet to experience. Whenever empathy seems out of reach, we are proactive in bringing it into focus.


We carve the path for others to follow, setting industry standards and transforming healthcare for the better. We are anything but new to this and have so much to be proud of. Together, we are unstoppable.


Everything we do should add value to our service. We optimise and occasionally overhaul every aspect of the experience we provide, challenging expectations of what health can (and should) be. This isn’t something that happens overnight, so we need to be resilient and never lose faith

Benefits & Additional information

  • Competitive Salary
  • In house gym
  • Ping Pong table
  • Free snacks / food / drinks / fruit in the office
  • Flexible working hours
  • Working from Home Policy
  • Life Insurance
  • Enhanced family friendly policies
  • EAP helpline
  • Meditation app - Headspace


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